This policy describes how Dinebird (“we”, “us”) collects, uses, and shares information when you use our websites, applications, and related services for restaurant operations. It is a starting template—have qualified counsel review it before you rely on it in production.
Information we collect
- Account and profile data you provide, such as name, work email, phone number, and organization details.
- Operational data generated through the platform, including orders, sessions, staff actions, and configuration you enter (menus, locations, policies).
- Technical data such as device type, browser, IP address, and log data used for security and reliability.
- Payment-related metadata as needed to reconcile transactions; card processing may be handled by third-party processors under their own terms.
How we use information
- To provide, maintain, and improve the service—including authentication, multi-location administration, and real-time operational features.
- To communicate with you about the product, security, and billing where applicable.
- To detect abuse, enforce our terms, and comply with legal obligations.
- We do not sell your personal information. We may share data with subprocessors strictly to operate the service (e.g. hosting, email delivery) under appropriate agreements.
Retention
- We retain information for as long as your account is active or as needed to provide the service, comply with law, resolve disputes, and enforce agreements.
- Retention periods may differ by data category and jurisdiction; your organization’s administrator may request deletion subject to legal holds.
Your rights
- Depending on where you live, you may have rights to access, correct, delete, or export personal data, and to object to or restrict certain processing.
- To exercise these rights, contact us using the details on our Contact page. We may need to verify your identity before responding.
International transfers
- If we process data across borders, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms where required by law.
Changes to this policy
- We may update this policy from time to time. We will post the revised version and update the “Last updated” date. Material changes may require additional notice as required by law.
This document is provided for demonstration purposes only and does not constitute legal advice. Replace placeholders (company name, contact details, jurisdictions) and obtain professional review before publication.